Effective Date: 22nd June 2025
1. Who we are
This website is operated by Loves Plumbing. We are based in the UK and comply with the UK GDPR and Data Protection Act 2018.
2. What data we collect
We do not collect any personal data directly (like names, emails, or phone numbers) through this website. The only data collected is via Google Analytics, which gathers anonymised usage data such as:
3. Cookies
We use cookies for Google Analytics to understand how people use our website and improve it over time.
You will see a cookie consent popup when you first visit our site. You can accept or reject cookies at any time.
4. Why we use your data
We use anonymised analytics data to:
We do not use your data for advertising, profiling, or share it with third parties.
5. Lawful basis
Our lawful basis under GDPR is legitimate interest (to improve our website). For cookies, we rely on consent.
6. How long we keep data
Google Analytics retains anonymised data for 14 months (subject to Google's policies).
7. Your rights
Under GDPR, you have the right to:
We do not store any personal data ourselves, so these rights mainly apply to cookies and analytics.
8. Contact us
For any questions or concerns:
Need expert plumbing or heating in Banbury or Oxfordshire? Contact us today here for a free quote and professional advice, or use the form below.
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